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Reprinted from Kennebec Business Monthly, July 2003

Hardware? Software? What Should You Buy?
By Cheryl McKeary

When I first began my desktop publishing business, my office computer consisted of a Mac 512K with a 10MB (yes, I mean megabyte) hard drive and a dot matrix printer.

I barely knew the difference between hardware and software; let alone what email and the Internet were. Fifteen years later, I have two computers (a Mac and a PC with at least 60GB hard drive), three printers, a high-speed connection to the Internet and more software than I can list.

Needless to say, I spend a lot of time on the computer using software programs, searching the Internet and, of course, trying to keep sane with all there is to learn and relearn. If you’re new to the computer or trying to determine which programs to use, read on.

Buying a Computer
There are many questions you’ll need to pose (and have clear answers to) to make the right decision in purchasing your computer. Should you buy a PC or Macintosh? Both platforms are good. Both platforms have their pluses and minuses and, yes, both platforms will crash. (If anyone tells you differently, they don’t work on the computer much.) To accomplish what you are setting out to do, how much memory will the computer need? How much hard drive space? How large a monitor will you need?

All these answers really depend on what you are going to do with the machine. Someone who simply wants to play games and send email probably can get away with less memory than someone who wants to retouch photos or work with high end graphics. The best answer to how much computer will you need? Ask around.

Find people who are doing work similar to what you are planning to do and get their recommendations. Call local computer stores and tell them what you want to use a computer for and ask for recommendations. However, keep in mind they are there to sell you the most they can, so contact several places to see if you get similar responses to your questions.

On the PC vs. Mac dilemma, aim for whichever platform your associates use. While most programs can be converted to either platform, it’s easier to use the same system others in your field are using.
Determine how much you would like to spend on a computer. Are you planning to travel? Perhaps a laptop would be a better solution than a desktop model. Do you want a name brand or a generic computer that is built with your specifications in mind? As long as you get a good warranty, there isn’t much difference today between a name brand and a custom-built computer.

Review the warranty. If there is a problem with the computer, can it be serviced at your location or will you have to take it out for servicing?

Purchasing a computer online will most likely be cheaper, however, you won’t get the same support as when you shop locally. Most support from online dealers only relates to the hardware.
If you have a question on why your printer isn’t recognized by the computer, you’ll most likely get the answer, “We can’t help you with that. We can only determine that the hardware is working. Our support service doesn’t include help with software or compatibility issues.”

If you don’t need tech support beyond hardware issues, shopping online can be easy on your wallet. Be sure to check out how others have rated the online store.

Software Programs
After determining the computer you want, your next step is to find appropriate software. There is more software in use today than you would ever have time to learn or use.

In fact, a search on google.com for “software programs” turned up 4,430,000 results. That’s not the number of programs out there, but it shows how time consuming it can be to look for the right software program.

Make a list of your requirements. Compare that list to what the software offers and determine if the program is right for you. Are you writing letters to your family and friends or creating your first novel? Do you need to insert graphics? Is colored text important? Are you planning to write the same letter to hundreds of people (mail merge)?

All of these answers will factor into the program you will ultimately need. And, again, what you want to use the software for will determine what you purchase.

If you are going to need training, find out who can train you on the specific software you purchase. Do the local adult-ed courses or computer stores offer the class you want?

If you are looking for one-on-one training, is there someone available who can show you how to use the software, answer questions, perhaps even anticipate your needs?

For most of you on the market for a computer for business purposes, I would recommend (as a first program) Microsoft Word. While there are many word processing programs available that are easier to use, if you are sharing documents with others, inserting graphics or creating simple brochures, this software is the best choice.

For instance, files created in this program can be saved in various other formats for compatible use with other software programs your associates may use. (Other software documents cannot necessarily be saved in a Word format.) Other programs to consider may be WordPerfect, or if cost is a factor, there are many freeware programs to try. (Go to http://simplythebest.net and type in “word processing” for a list of some.)

Software can be purchased online or at your local computer or office supply store. I always recommend at least checking out prices online as a foundation. For an easy comparison-shopping site, try www.pricegrabber.com.

Word processing is only the beginning of the programs you may need; but for most computer users it’s a must. You can also get the entire suite of Microsoft products, including PowerPoint (presentation program), Access (database program), and Excel (spreadsheet program). These are all great programs but don’t buy the entire bundle if you don’t have time to learn them, or have no use for them. Like that old Nordic Track that sits in the corner – the only use it ever gets is as a coat hanger.

Next time, we’ll discuss selecting a page layout program.

Cheryl McKeary owns and operates a desktop publishing business and uses both MAC and PC computers. She can be reached at mckearydesigns@gmail.com.


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